Privacy Policy
Last updated: September 1, 2026
Overview
Johnson-Brower Financial Group LLC respects your privacy. This Privacy Policy explains what information we may collect, how we may use and disclose that information, how information related to SMS communications is handled, and the choices available to you.
Information We May Collect
Depending on how you interact with Johnson-Brower Financial Group LLC, we may collect information that you voluntarily provide, including:
- Name
- Email address
- Telephone or mobile phone number
- Information submitted through website forms or messaging widgets
- Communications and customer-service inquiries
- Appointment or scheduling information
- Information voluntarily provided during business interactions
- SMS opt-in and opt-out records
We may also receive limited technical information associated with use of our website or communications systems, such as device, browser, log, or similar operational information, where collected by the technology used to operate those systems.
How We Use Information
We may use information for purposes including:
- Responding to inquiries and requests
- Providing customer service and support
- Providing information requested by you
- Coordinating appointments or communications
- Sending communications that you have requested or consented to receive
- Operating and improving our website and business systems
- Maintaining appropriate business and consent records
- Preventing misuse, fraud, or security incidents
- Complying with applicable legal obligations
SMS and Mobile Information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates.
Information may be processed by service providers that assist Johnson-Brower Financial Group LLC with services such as website hosting, communications, SMS delivery, customer support, data storage, security, or other operational functions.
Such service providers may process information only as reasonably necessary to perform services on our behalf and are strictly not authorized by us to use SMS consent information for their own marketing or promotional purposes.
SMS Communications and Consent
Providing a telephone number to Johnson-Brower Financial Group LLC does not, by itself, automatically enroll you in SMS communications.
Where SMS messaging is offered, users are provided an opportunity to affirmatively consent to receive applicable text messages.
For example, when you voluntarily enter your mobile phone number into a contact form or messaging widget on our website and submit your information with the applicable consent checkbox, you authorize Johnson-Brower Financial Group LLC to send SMS text messages to the mobile number you provided.
Messages may include responses to inquiries, customer-service communications, appointment or follow-up messages, and other communications related to your interaction with Johnson-Brower Financial Group LLC.
Message frequency: May vary depending on interaction.
Message and data rates: May apply.
Opt out: Reply STOP to any applicable SMS message to opt out at any time.
Help: Reply HELP for assistance.
Consent: Consent to receive SMS messages is strictly voluntary and is not a condition of purchasing any product or service.
For additional information regarding our SMS program, please review our SMS Consent Policy and Terms & Conditions .
How We Share Information
Johnson-Brower Financial Group LLC does not sell personal information.
We may disclose information to service providers that assist with website hosting, communications, SMS delivery, customer support, data storage, security, analytics, or other necessary business operations.
We may also disclose information where reasonably necessary to protect our rights or security, investigate misuse, comply with applicable law, or respond to valid legal process.
For clarity, the service-provider and legal-disclosure provisions above do not permit the sale, transfer, or sharing of SMS opt-in consent or mobile phone information with third parties or affiliates for their marketing or promotional purposes.
Data Retention
We may retain personal information for as long as reasonably necessary to provide requested services, maintain appropriate business and consent records, comply with legal obligations, resolve disputes, and enforce applicable agreements.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. No method of electronic transmission or storage can be guaranteed to be completely secure.
Your Choices
You may contact us regarding personal information that you have voluntarily provided to us, subject to applicable legal, security, and recordkeeping requirements.
You may opt out of applicable SMS communications at any time by replying STOP.
For SMS assistance, reply HELP or contact Johnson-Brower Financial Group LLC using the information below.
Third-Party Services and Links
Our website may use or link to third-party technology or services. Those third parties may maintain their own privacy practices and policies. Johnson-Brower Financial Group LLC is not responsible for the privacy practices of independently operated third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements. The current version will be posted on this page with the applicable last-updated date.
Contact Us
For questions about this Privacy Policy, your information, or our SMS practices, contact:
Johnson-Brower Financial Group LLC
1915 Hillsboro Ave SE
Grand Rapids, MI 49546
Phone:
330-500-0911
Email:
[email protected]